Payment

Payment in full at time of booking if booked within 1 month of

the stay.

Check-in and Check out

Check-in is from 3pm on your date of arrival. Check out is by 10am on your date of departure.

Number of guests

Oak lodge sleeps 2 people and guests must not exceed these, Larch lodge sleeps 4 people and guests must not exceed these numbers due to insurance purposes and fire regulations. There are to be no parties or events held at Oak Lodge during your stay and additional visitors are not permitted.

Dogs

Dogs are allowed. There is no limit on number of dogs but we ask that you inform us of this on the booking form above. We ask that you bring your own throws or blankets to cover the furniture. Please ensure your dog is not left unattended in the lodge at any time and that you clean up after them.

Good housekeeping and Damages

Please leave the lodge in the condition that you found it in. This includes emptying the fridge of any leftover food, washing dishes up, emptying the kitchen bin into the bin outside, picking up all dog poo and leaving the lodge in a clean and tidy state. Please inform us of any damages as soon as they happen so these can be resolved. The property is inspected and photographed prior to all guests arriving. The property is then inspected once guests leave. If there are any damages which have occurred during your stay or additional cleaning required, you will be liable for the cost repair of additional cleaning or repair/replacement of the item/s. You will be informed this as soon as possible and invoiced accordingly.

Cancellation Policy

Full refund for cancellations 60 days or more before check-in. 50% refund for cancellations 30 days or more before check-in. For cancellations within 30 days or less before check-in, no refund will be given.

Smoking, Fires and naked flames

Due to our forest setting, we have a strict no fires or naked flames policy. There must be no use of candles, camping stoves, portable BBQs, bonfires or smoking within the lodge, outside or anywhere on the property.

Information and House Rules

There is an information pack with a list of house rules.

information about the lodge and local area and instructions for appliances inside the lodge. Please read this when you arrive and familiarise yourself with this information.